Omid Khazaie, PMP

About

A highly motivated, reliable, communicator and decisive Project/Program Manager with excellent communication skills and a perfect record in customer support projects, strong strategic thinker, punctual, reliable, cooperative, and team-oriented and passionate about new ideas is ready to boost overall performance of your organization.

Areas of strength include:

• Skilled at learning new concepts quickly, working well under pressure, attention to detail, and communicating ideas clearly and effectively.

• Strong analytical skills including: fault finding, investigating nature, problem solving, and quantitative analysis.

• Excellent customer service skills by delivering high standard services to customers through establishing new channels to communicate with customers and get feedback to improve the quality of services, and non-stop monitoring and training systems for customer service team.

• Excellent knowledge of DOS/Windows-based PCs, VMware server configuration, standard desktop applications, enterprise-wide customer and parts data management systems, system maintenance and repair.

• Experienced in working with diverse and low-income populations

• Excellent knowledge and experience with network topology and architecture, Storage Area Network, printing/copying facilities and Internet protocols, Voice Over, and IP phones

• Excellent experience in project financial aspects including budgeting.

• Excellent experience with Microsoft Windows Servers, Exchange, Windows 7 Enterprise management, XP, and MS office Suite

• Outstanding motivator working well in both team environments and individual assignments

Specialties: problem solving, and quantitative analysis, customer service skills, experience with network topology and components, printing/copying facilities and Internet protocols, Microsoft Office Suite including Word, Excel, Power Point, Project, Access, Visio and publisherand medium sized businesses.