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Cogito

Cogito

Boston, Massachusetts, United States

Cogito innovates with emotion, conversation, and generative AI to deliver real-time coaching and guidance to contact centers and frontline teams. Cogito supports agents and supervisors to improve effectiveness, experience, and empathy by providing human-aware and human-empowering coaching and insights. The world’s most well-known brands, including 8 of the Fortune 25, use Cogito to improve their connection with customers and elevate team member well-being.

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Company Info

Founded
2007
Website
www.verint.com/

Categories

AI / ML

Technologies

AI/Machine LearningConversational AIReal-Time AIAnalytics
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Innovation

Clinical Benefit

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