Cresta
Sunnyvale, California, United States
Cresta is the enterprise Customer Experience AI platform that unifies human and AI agents on a single system of intelligence. It combines autonomous AI Agents, real-time Agent Assist, and Conversation Intelligence, all built on Cresta Opera, a no-code AI orchestration layer. The platform transforms every customer conversation into a competitive advantage by enhancing agent performance, improving customer satisfaction, reducing operational costs, increasing revenue, and enabling data-driven decision-making across contact centers. Cresta leverages generative AI and integrates over 20 large and small language models into task-specific systems, ensuring high performance and compliance in regulated industries such as healthcare, banking, and insurance.
Company Info
- Founded
- 2017
- Website
- cresta.com/
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