Medumo

Boston, Massachusetts, United States

Patient NavigationPatient EngagementScheduling & AccessClinical Workflow

Medumo improves care delivery by delivering a content platform to automatically guide patients throughout their care journey. The patient navigation platform enables patients to be appropriately scheduled, reduce late cancellations and no shows as well as have all their pre-appointment tasks completed and continue to follow instructions when they go home after their surgery, procedure or clinical appointment. The technology adapts to patient needs and uses channels of communication that patients prefer (email, SMS, voice) in their native language. By tracking and A/B testing patient behavior at scale, Medumo's predictive modeling software also optimizes and customizes patient instructions resulting in desired outcomes.