Hospital Care Coordination Application

<p>Physicians benefit from improved care coordination by decreasing labor cost of and improving execution of team communication. Team communication occurs throughout the work day in rounds, interdisciplinary meetings, pages, text messages and e-mails. Ardha generates a dashboard of tasks updated in real time by ancillary staff. These include process-of-care quality measures including CMS quality measures. Furthermore, it directly involves staff not present at point-of-care, e.g., research coordinators. And finally, Ardha tracks post-discharge actions including verifying transmission of inpatient provider recommendations to outpatient providers.</p>

<p>Hospitals benefit from improved care coordination primarily by tracking staff member performance and process-of-care quality measures completion. Individual staff member performance is tracked for performance reviews and remediation. Tasks are definitively assigned to staff members, e.g., case managers and social workers have overlapping duties which may be neglected without clear assignment. Real time tracking obviates the need for retrospective data gathering required for CMS and Joint Commission reporting. Furthermore, a guideline is generated for consideration of alternative placement for long-term patients. Future directions include prompting billers and coders to provide documentation feedback to providers.</p>

<p>Health insurers benefit from cost reductions and improved patient outcomes. They are likely to experience these benefits as a result of decreased lengths of stay (due to administrative oversight), coordination between inpatient and outpatient providers and improved patient compliance (e.g., verifying insurance coverage for post-discharge care).</p>