MedAux Inc.
CA
MedAux is a patient engagement platform designed to increase revenue opportunities for Surgery Clinics and Hospitals.
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<p>In general, the continuum of care around major surgeries takes part in three contiguous, yet distinct healthcare system entities: preoperative care, index hospitalization and follow up after discharge. All three of these areas are ripe for intervention to avoid readmissions.</p> <p>Dr. McKendrick (2015), demonstrated that the rolling out of a preoperative preparation clinic in one of the district hospitals helped to decrease the number of cancellations on the day of surgery by about 50%, assuming no other interventions were involved. The authors of this study also discovered a dramatic 3-fold decrease in the number of no-shows with the introduction of the preoperative preparation clinic. These are noteworthy outcomes. Also, they found that CRs secondary to medical reasons dropped almost twice since the introduction of the preoperative preparation clinic.</p> <p>Moreover, efforts to reduce readmission rates begin prior to admission. Education of the patient with regards to in-hospital and post-discharge expectations are important, as is early recognition and dialogue between the referring doctor (especially in rural areas) and high-volume surgeons. Preoperative care optimization should be considered for all surgeries. Readmission prevention should start before the surgery is ever performed. Consistent education and empathetic care may decrease patient anxiety, for example, in kidney transplant patients, consistent education delivered with empathetic care was associated with decreased anxiety levels 1 week after discharge and decreased readmissions at 30 days (Chandrasekaran A, Anand G, Sharma L<em>, et al</em>., 2016). Ways to reduce anxiety are to standardize the information conveyed and to have trained providers communicating the information to caregivers.</p> <p>MedAux platform standardizes preoperative and post-operative communications by sending surveys, instructions, and reminders to track and monitor patients throughout the continuum of care. By capturing valid data post-discharge, MedAux identifies early readmission symptoms and allows for assessment and planning to address complications that arise early, decrease their severity, and should decrease resource utilization when a readmission is not preventable. </p> <p>References: </p> <p>doi: 10.1002/cncr.28586.</p> <p>doi: 10.1186/s12913-017-2134-2 </p> <p>doi: 10.1001/jama.2014.18614</p> <p> </p>
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