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Parlance

Parlance

Woburn, Massachusetts, United States

Parlance optimizes healthcare operations and delivers immediate ROI for hundreds of health systems across the USA by digitizing the voice channel with an intelligent virtual assistant (IVA) that verifies callers, handles appointment management tasks, answers FAQs, and much more. By automating routine transactions on the phone, Parlance dramatically reduces call handling times—saving thousands of hours of labor each month, improving contact center operations and consumer experience.

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Company Info

Founded
1996
Website
www.parlancecorp.com/

Categories

Provider OperationsPatient & CaregiverClinical Workflow

Technologies

AutomationVoice AutomationContact Center Technology
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Innovation

Clinical Benefit

Feasibility

Scalability

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