PatientCompanion

Patients gain a direct, simple, and multilingual way to communicate their needs quickly, without relying solely on the call button. This leads to faster responses, especially for non-urgent requests, and a sense of being heard, improving their comfort and satisfaction. For example, patients noted the ability to send specific requests meant the right staff member was dispatched, saving back-and-forth.

While primarily supporting nurses, the system indirectly benefits physicians by creating a more efficient and less stressed clinical environment. Nurses reclaim hours by offloading non-clinical tasks, reducing their reported workload by 71%, which allows them to focus on clinical care. This improves the overall quality and speed of patient care and communication across the care team.

Hospitals gain significant operational efficiencies and financial value. For a 150-bed hospital, PatientCompanion creates an estimated $700,000/year in value by reclaiming nurse hours, based on 1 hour saved per nurse per day. It reduces response times by 51%, improves patient satisfaction, and enables data-driven shift adjustments, preventing expensive over-staffing by forecasting peak demand.

Partners and investors are entering a $3.6 billion market opportunity within hospitals and long-term care facilities (5M beds) with an 8.8% CAGR. PatientCompanion has demonstrated strong traction across 4 Canadian deployment sites, achieving a 51% reduction in response times, 71% reduction in nurse workload, and 24% of tasks rerouted to support staff. The company has access to Canadian and U.S. healthcare mentor and investor networks.