Quality Reviews

New York, New York, United States

Quality Reviews is a digital patient and member engagement platform that enables healthcare providers and payers to meaningfully engage with patients and members across the entire care journey. The company leverages SMS, email, and a customizable workflow builder to deliver real-time feedback and communication through mobile devices—tools patients already use daily. By mirroring the patient journey with tailored digital workflows, Quality Reviews improves clinical, operational, and financial outcomes while enhancing transparency, patient experience, and staff engagement. The platform supports service recovery, chronic care management, pre-procedure education, and internal employee communication, making it a comprehensive solution for modern healthcare organizations.